Privacy Policy

PRIVACY POLICY
Effective Date: January 16, 2025
Last Updated: August 25, 2025

  1. Scope
    This Privacy Policy explains how HomeWise Roofing & Restoration, LLC (“HomeWise”, “we”, “us”, or “our”) collects, uses, discloses, and protects information collected through our website at https://homewise513.com/ (“Site”). By using the Site, you agree to this Privacy Policy.
  2. Information We Collect
  • Information you provide: name, email, phone number, mailing address, project details, messages, and any other information you submit via forms or when contacting us.
  • Automatically collected information: IP address, device and browser type, pages viewed, referring/exit pages, and general location based on IP. We may use cookies and similar technologies to operate and improve the Site.
  • From other sources: service providers assisting our operations and publicly available information (for example, property records relevant to exterior services).
  1. How We Use Information
    We use information to:
  • respond to inquiries and provide requested estimates or services;
  • schedule visits and manage projects;
  • send service updates, billing notices, appointment reminders, dispatch notifications, and customer satisfaction surveys;
  • operate, maintain, and improve the Site and our services;
  • detect, prevent, and address fraud, security, or technical issues;
  • comply with applicable laws and enforce our Terms and other agreements.
  1. SMS Communications (Mobile Terms)
    By submitting a phone number on our Site, you may choose to receive text messages about billing, appointment reminders, dispatch notifications, service updates, and post-service surveys.


By submitting this form and signing up for texts, you consent to receive text messages from HomeWise Roofing and Restoration, LLC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties. Privacy Policy https://homewise513.com/privacy-policy/ & Terms https://homewise513.com/terms-and-conditions/.

Additional notes:

  • Non-sharing: We do not share your phone number with third parties for their own marketing.
  • Opt-out: You can opt out anytime by replying STOP; after that, no further messages will be sent. For support, reply HELP.
  • Verbal opt-in: We may also capture opt-in verbally (for example, during calls or in person) using the same disclosures.
  1. Cookies and Tracking
    We use cookies and similar technologies to enable core functionality, analyze Site usage, and improve performance. You can control cookies via your browser settings. Disabling cookies may affect Site features.
  2. Sharing and Disclosure
    We do not sell your personal information. We may share limited information with:
  • service providers who process data on our behalf (for example, website hosting, email/SMS delivery, scheduling tools);
  • professional advisors and insurers (as needed to protect our business);
  • authorities when required by law, to protect rights and safety, or to respond to lawful requests;
  • a successor entity in connection with a merger, acquisition, or asset transfer (subject to this Policy).
  1. Data Security
    We use reasonable administrative, technical, and physical safeguards to help protect your information. No method of transmission or storage is fully secure; we cannot guarantee absolute security.
  2. Data Retention
    We keep information only as long as necessary for the purposes described in this Policy, to provide services, to comply with legal obligations, or to resolve disputes.
  3. Your Choices
  • Email/SMS: You can unsubscribe from emails using the link in any message. For SMS, reply STOP (no further messages will be sent) or HELP for assistance.
  • Cookies: Manage cookies via your browser settings.
  • Access/Update/Delete: Contact us using the details below and we will assist as required by applicable law.

Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Websites
The Site may link to third-party websites. Their privacy practices are governed by their own policies. We are not responsible for third-party content or practices.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted to this page with the “Last Updated” date above. Your continued use of the Site means you accept the updated Policy.

Contact Us
HomeWise Roofing & Restoration, LLC
1246 Old St Rt 74, Suite D
Batavia, OH 45103
Phone: (513) 776-WISE
Email: info@homewise513.com